Returns & Exchanges

We want you to be completely satisfied with your purchase from Assai Records. If you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, labels, and protective sleeves are intact.

• 3.
  Ship the Item

  Affix the provided return shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.